Your PlayStation 4 could be in trouble if you aren’t careful. PS4 owners are reporting a message with a line of characters that make the console freeze and crash. Some people had to perform a factory reset to fix the glitch. Most likely, Sony will roll out a firmware update to address the issue, but how can you prevent the bug from hitting you?
The Verge suggests you limit your messages to friends only and if you get the message, delete it from you PlayStation Messages app instead of opening it up on the console.