An Uber passenger who got stuck in this week’s I-95 shutdown in Virginia was billed $700 for the experience, he says. However, he says Uber has since issued him a full refund.
Andrew Peters says he was taking an Uber from Dulles International Airport to his home in Richmond on Monday when his nightmare began. “We hopped on the first exit and then … we stopped moving right there,” Peters says. “There were cars behind us. There was nowhere to go. It was like being in some weird parking lot.”
An Uber passenger who got stuck in the chaos of the I-95 highway shutdown in Virginia was issued a full refund after the ride-hailing service charged him with a $700 bill. https://t.co/rEBcjlPou3
— NBC News (@NBCNews) January 6, 2022
Peters ended up being trapped along the 50-mile stretch of roadway for 14 hours, he says. Although he initially paid Uber $300, the rideshare company later tacked on a $400 “surcharge.” After issuing Peters’ refund, an Uber rep says, “We recognized that the prolonged highway shutdown was extraordinary circumstance for him and the driver.”
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